Responded to customer report of no hot water from 50-gallon electric Smith water heater installed approximately 2 years ago. Diagnostic testing revealed failed heating elements and thermostats. Replaced both thermostats and elements to restore proper heating function, resolving the no hot water issue. Also addressed reported leak from bottom of unit during service visit.
Performed comprehensive furnace tune-up on 2-year-old natural gas system. Inspected and verified all components in good working condition including clean heat exchanger, properly balanced blower, and electrical components within specifications. System demonstrated proper operation with appropriate gas pressure and 50-degree temperature rise during 15-minute test cycle. Filter noted as beginning to accumulate dirt; all other systems functioning normally.
Responded to a gas leak call under the trailer in the same location as a previous service. Found leak at a coupling with non-standard CSST line and fittings. Applied pipe dope and tightened the coupling, which temporarily resolved the leak. Customer accepted estimate to replace entire line with gas-tight CSST due to reliability concerns with current non-standard fittings. Parts ordered for follow-up installation requiring approximately 2-3 hours of labor.
Responded to customer-reported water leak in basement. Diagnosed failed auto vent that had blown apart causing significant water spray and accumulation. Replaced auto vent and discovered system pressure issues related to a failing expansion tank with visible water leakage from its base. System was restored to operation but customer advised that expansion tank replacement is urgently needed to prevent recurrence of pressure problems and ensure proper system function.
Responded to no heat call due to gas leak. Located significant leak at gas-tite line connection underneath home. Replaced defective fitting and tightened lock washer and connection to proper specifications. Pressure tested repair with bubble solution confirming leak cessation, then restored gas service and reinstalled skirting panel.
Performed comprehensive furnace tune-up on 20-year-old Heil unit. Inspected heat exchanger which showed concerning areas but no compromises detected. Identified blower wheel with excessive play and capacitor reading 7.1μF (below 10μF specification). Removed blower assembly to inspect secondary heat exchanger, finding no leaks. System operated normally during 20-minute test run with 45°F temperature rise. Recommended Furnace Replacement Program due to age and component condition.
Performed tune-up service on 30+ year old Lennox Pulse furnace. Identified and replaced broken elbow connecting to exhaust where pressure switch attaches. Inspection revealed compromised heat exchanger with extensive corrosion and deterioration documented in photographs. Due to age of unit and limited parts availability, recommended complete system replacement. Scheduled sales consultant for replacement quote.
Diagnosed and serviced mobile home furnace that was reportedly shutting off in auto mode but working in manual mode. System was functioning properly during inspection, but discovered and replaced weak capacitor as preventative measure. Customer also reported gas odor from stove - soap tested fittings and found no leaks in the flex line, advised issue likely within stove itself which is outside our service scope. Customer was informed that waste oil burner in shop requires specialized service not offered by our company.
Performed comprehensive annual furnace maintenance per membership agreement including cleaning condensate drain, trap, flame sensor and spark rod igniter. Inspected heat exchanger (good condition), verified proper operation in both first and second stage firing sequences with no issues detected, and replaced air filter. System is functioning normally with no operational concerns identified.
Performed preventative maintenance on 10-12 year old LP Amana furnace. Diagnostic inspection revealed critical end-of-life conditions including deteriorated burners, failing inducer and blower motor bearings, and a weak ignitor (confirmed via ohm check). Due to age and multiple component failures, recommended complete furnace replacement rather than extensive repairs.
Diagnosed no-heat condition on 35-year-old furnace; found corroded and broken pressure switch hose connected to inducer motor preventing proper furnace startup. Upon full inspection, discovered cracked and severely rusted secondary heat exchanger requiring complete system replacement. Tagged unit as unsafe for operation pending replacement; service advisor scheduled for quote.
Performed scheduled furnace tune-up, replacing customer-supplied dirty filter and verifying all electrical components were within specification. Inspected heat exchanger and identified areas of concern along back bends and main burner inlets that should be monitored, though no holes or cracks were found. Unit demonstrated proper operation with satisfactory 50°F temperature rise during 15-minute testing period.
Performed routine furnace preventative maintenance on aging 15+ year old system. Inspection revealed rusty heat exchanger and oil leakage from inducer motor, though unit currently operating within specifications. Enrolled customer in Frequent Rider program for ongoing monitoring of deteriorating components to extend equipment lifespan.
Performed on-site assessment of 30-year-old electric boiler system per customer request. Inspected existing plumbing infrastructure including copper piping, valves, and electrical connections in utility area. Evaluated current wood boiler setup and discussed supplemental heating options. Gathered necessary information to prepare estimate for replacement with either electric or LP boiler system.
Performed annual tune-up on three Lennox furnaces and six mini-split systems. Serviced furnaces including flame sensor cleaning, condensate drain inspection, heat exchanger evaluation, and operational testing with temperature rise verification. Inspected mini-split outdoor units, removed mouse nesting material from two units (no wire damage), and verified proper operation of all indoor heads. All systems functioning within specifications.
